All JEWELRY IS BESPOKE - PLEASE ALLOW 2 WEEKS FOR HANDMADE CUSTOMIZATION & DELIVERY

 
 

 

JEWELRY CARE INSTRUCTIONS

To Keep Your Jewelry in Excellent Shape and Looking Beautiful.

  • All jewelry is Bespoke, handmade and very delicate - as with any fine jewelry should be handled with delicate care.

  • Jewelry not worn should be stored on a soft dry surface or in your OPJ Pouch. 

  • Its best to remove your jewelry for swimming, bathing, exercising or sports activities.

  • To clean your jewelry gently wipe with a soft towel, the use of chemicals should be avoided.  

  • We would be delighted to clean and restore your jewelry - please inquire by email for quote.

 

 

CLEANING & REPAIRS

  • We would be happy to clean, restore and/or repair your jewelry.  Email images and information for further assistance. 

  • Price of repairs will be determined upon inspection of the piece.

  • Please allow 2-3 weeks for repair services

 

 

RETURN POLICY

  • All bespoke customized orders are final sale.

  • In certain situations we offer exchanges or refunds (if applicable), please contact us for more information.  Approved Returns may be subject to a 35% restocking fee.

  • Approved returns - must be shipped back to us within 30 days of original purchase.

  • To request a return please email Olga@OlgaParkers.com    

 

RETURN SHIPPING

  • All approved product returns should be mailed to specified address.    

  • The customer is responsible for paying own shipping costs which are non refundable.

  • If a refund Approval is determined, the cost of return shipping will be deducted from the Refund.