All JEWELRY IS BESPOKE - PLEASE ALLOW 2 WEEKS FOR HANDMADE CUSTOMIZATION & DELIVERY
JEWELRY CARE INSTRUCTIONS
To Keep Your Jewelry in Excellent Shape and Looking Beautiful.
All jewelry is Bespoke, handmade and very delicate - as with any fine jewelry should be handled with delicate care.
Jewelry not worn should be stored on a soft dry surface or in your OPJ Pouch.
Its best to remove your jewelry for swimming, bathing, exercising or sports activities.
To clean your jewelry gently wipe with a soft towel, the use of chemicals should be avoided.
We would be delighted to clean and restore your jewelry - please inquire by email for quote.
CLEANING & REPAIRS
We would be happy to clean, restore and/or repair your jewelry. Email images and information for further assistance.
Price of repairs will be determined upon inspection of the piece.
Please allow 2-3 weeks for repair services
All bespoke customized orders are final sale.
In certain situations we offer exchanges or refunds (if applicable), please contact us for more information. Approved Returns may be subject to a 35% restocking fee.
Approved returns - must be shipped back to us within 30 days of original purchase.
To request a return please email Olga@OlgaParkers.com
All approved product returns should be mailed to specified address.
The customer is responsible for paying own shipping costs which are non refundable.
If a refund Approval is determined, the cost of return shipping will be deducted from the Refund.