JEWELRY IS HANDMADE &CUSTOMIZED - PLEASE ALLOW 2 WEEKS FOR DESIGN & DELIVERY
JEWELRY CARE INSTRUCTIONS
To Keep Your Jewelry in Excellent Shape and Looking Beautiful.
All jewelry is handmade and very delicate as with any fine jewelry should be handled with delicate care.
Jewelry not worn should be stored on a soft dry surface or in the Pouch provided. Pouch should also be used for travel.
Avoid wearing your jewelry: swimming, bathing, exercising or harsh physical activities such as sports. For rings specifically, avoid washing your hands or using lotion while wearing.
Do not clean jewelry with chemicals, instead gently wipe them with a soft towel. - We would be happy to restore and clean your jewelry, please inquire by email.
Please handle the Magnet clasps and other silver elements of jewelry with gentle care to avoid scratching and damage.
CLEANING & REPAIRS
We would be happy to clean, restore and/or repair your jewelry - Please email us with images and information for further assistance.
Price of repairs will be determined upon inspection of the piece.
Please allow 2-3 weeks for repair services
All sales are final on customized orders.
In certain situations we offer exchanges or refunds (if applicable), please contact us for more information. Approved Returns may be subject to a 35% restocking fee.
Approved returns - must be shipped back to us within 30 days of original purchase.
To request a return please email Olga@OlgaParkers.com
All approved product returns should be mailed to specified address.
The customer is responsible for paying own shipping costs which are non refundable.
If a refund Approval is determined, the cost of return shipping will be deducted from the Refund.