JEWELRY IS HANDMADE &CUSTOMIZED - PLEASE ALLOW 2 WEEKS FOR DESIGN & DELIVERY

 
 

 

JEWELRY CARE INSTRUCTIONS

To Keep Your Jewelry in Excellent Shape and Looking Beautiful.

  • All jewelry is handmade and very delicate as with any fine jewelry should be handled with delicate care.

  • Jewelry not worn should be stored on a soft dry surface or in the Pouch provided. Pouch should also be used for travel.

  • Avoid wearing your jewelry: swimming, bathing, exercising or harsh physical activities such as sports.  For rings specifically, avoid washing your hands or using lotion while wearing.  

  • Do not clean jewelry with chemicals, instead gently wipe them with a soft towel. - We would be happy to restore and clean your jewelry, please inquire by email.

  • Please handle the Magnet clasps and other silver elements of jewelry with gentle care to avoid scratching and damage.

 

 

CLEANING & REPAIRS

  • We would be happy to clean, restore and/or repair your jewelry - Please email us with images and information for further assistance.   

  • Price of repairs will be determined upon inspection of the piece.

  • Please allow 2-3 weeks for repair services

 

 

RETURN POLICY

  • All sales are final on customized orders.

  • In certain situations we offer exchanges or refunds (if applicable), please contact us for more information.  Approved Returns may be subject to a 35% restocking fee.

  • Approved returns - must be shipped back to us within 30 days of original purchase.

  • To request a return please email Olga@OlgaParkers.com    

 

RETURN SHIPPING

  • All approved product returns should be mailed to specified address.    

  • The customer is responsible for paying own shipping costs which are non refundable.

  • If a refund Approval is determined, the cost of return shipping will be deducted from the Refund.